Privacy Policy for Softie Tales

Effective Date: 28 Feb 2025

Introduction

Welcome to Softie Tales! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and make purchases. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information from our customers:

  • Personal Identification Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Identification Information: We collect non-personal information such as your browser type, device information, and browsing history on our site.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, track your activity, and analyze trends. You can disable cookies through your browser settings, but this may affect your user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: Your personal information is used to fulfill your orders, including processing payments, shipping, and communicating about your purchase.
  • To Improve Customer Service: The Information you provide helps us respond to your inquiries, requests, and customer support needs.
  • To Send Marketing Communications: With your consent, we may send you promotional emails about new products, offers, and updates. You can opt out of receiving these emails at any time by following the unsubscribe link in the email.
  • To Improve Our Website: We use information to personalize your experience, improve the functionality of our website, and analyze how users interact with our site.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. However, no data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

  • Payment Security: All credit card transactions are processed through secure, encrypted payment gateways.
  • Data Encryption: Personal information is encrypted using SSL technology to ensure its safety during transmission.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These third parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your personal information if required by law or to protect our rights and the safety of others.

5. Your Rights and Choices

  • Access and Correction: You have the right to request access to the personal data we hold about you. You can also request corrections or updates to that information.
  • Data Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time using the link provided in the emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

7. Children’s Privacy

Softie Tales does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Softie Tales
Email: Softietales@gmail.com
Phone: +91 81307 97981